Speech Therapy

Common Questions

How do I make an appointment?
Do we need a referral from our doctor before you can see us?
Does insurance pay for speech therapy?
Does CHSL do evaluations?
What is the first-step to take when we (parents) or school staff are concerned about our child’s communication skills?
What if my child’s speech doesn’t sound right or s/he makes frequent errors?
What if a child or adult is having difficulty reading, learning to read, or doesn’t comprehend what s/he reads? Can you help?
Will CHSL provide therapy at our child’s school or our home?
Do you offer therapy for “Childhood Apraxia?”
Do you offer therapy for adult stroke patients?

How long are therapy sessions?
What if I can’t reach someone when I call?

 

How do I make an appointment?

Call our main number at 303-322-1871 and ask to speak with a Speech/Language Pathologist. This telephone conversation can give the Speech/Language Pathologist information as to what type of appointment is needed and will assure that you receive the best possible intervention.

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Do we need a referral from our doctor before you can see us?

No, you do not need a referral from your doctor to be seen by us.  However, if you have insurance that covers speech therapy, we advise you to check with the insurance company prior to making an appointment  with CHSL. Some insurance companies have very specific requirements that must be met to assure access to benefits.

CHSL cannot advise you about your coverage. The best resource for information is your Health Plan administrator OR call Member Services/Patient Services at your insurance company. Usually, this toll-free phone number is on the back of your insurance card.

Medicaid coverage is very specific. You need a referral for sppech therapy. We have several speech-language therapists who are Medicaid providers. You must tell us that the child is covered by Medicaid when you make the appointment so we can be sure your appointment is with the appropriately-certified provider.

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Does insurance pay for speech therapy?

Insurance coverage varies by the specific policy you have. Each insurance company writes many different policies so it is best to contact Member Services for the information that applies to you and your child.

Medicaid coverage is very specific. You need a referral for sppech therapy. We have several speech-language therapists who are Medicaid providers. You must tell us that the child is covered by Medicaid when you make the appointment so we can be sure your appointment is with the appropriately-certified provider.

Does CHSL do evaluations?

CHSL prides itself on our diagnostic and evaluation services. We offer multi-disciplinary evaluations based upon the specific needs of the child. We have an extensive auditory and language processing clinic.

We are happy to coordinate services with other professionals that you may be working with (a psychologist, a medical doctor, an occupational or physical therapist). We offer coordination services with school programs as well.

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What is the first-step to take when we (parents) or school staff are concerned about our child’s communication skills?

The best first step is to call and speak to our Speech Therapist. We offer many types of evaluations from a brief screening to an in-depth, extensive evaluation. We also can work with evaluations completed at other facilities or by other professionals.  The cost of the evaluation varies depending on the amount of evaluation needed and can be relatively inexpensive. We are federally prohibited from posting our service costs/rates on our website and therefore a personal conversation is the most effective starting point.

What if my child’s speech doesn’t sound right or s/he makes frequent errors?

If you would like a brief assessment of basic skills (called a screening), call us at 303-322-1871 and ask for the KidScreen Coordinator or to speak with one of our Speech Therapists. Many times, when the primary concern is the pronunciation of sounds, a KidScreen screening is the best first step. Speech skills develop across a period of years and it’s best to evaluate this based upon the child’s age.  Young children may ‘ mis-pronounce’ or substitute one sound for another “saying fumb for the word thumb” for example – whether this is age-appropriate depends on the child’s age.

When in doubt, please call us! We are happy to talk with you.

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What if a child or adult is having difficulty reading, learning to read, or doesn’t comprehend what s/he reads? Can you help?

We have specialized reading assessments and reading therapy/intervention programs.

Will CHSL provide therapy at our child’s school or our home?

CHSL will provide school–based services when possible. Because of the travel time and mileage expenses for school-based therapy, costs may be higher than in-clinic services. It is more cost-effective for families when we have at least four children at a school so that travel expenses can be shared. If you have questions about this service, please ask your therapist or call Beth O’Brien (our Clinical Services Director) at 303-322-1871.

CHSL generally does not provide home-based speech-language therapy.

Do you offer therapy for “Childhood Apraxia?”

Yes, we offer therapy for children diagnosed with apraxia and other speech disorders.

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Do you offer therapy for adult stroke patients?

We can provide speech-language evaluation after someone has experienced a stroke and have staff available from November to May for individual speech-language therapy. Please call the Center to find out availability.

There is a great deal of new research being done on the best treatment approaches for individuals with difficulties following a stroke. We believe that it is important for individuals to access the best available treatment.

CHSL has expertise in neuroplasticity or the way the brain can change to meet the demands/needs of the individual. For some individuals, the programs we offer are very helpful. For others, there are different treatments that are more directed to specific needs. For this reason, we may refer adult stroke patients to Speech/Language Pathologists in the metro area who specialize in adults who have experienced strokes. 

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How long are therapy sessions?

Therapy sessions are based upon a variety of factors including the individual’s age, specific needs, ability to work for an intense period, and type of therapy being provided. Typically, speech-language therapy sessions are 30 minutes in length and most children come to our Center for therapy one to two times weekly.  In some instances, a child may be seen for one, one-hour session weekly. 

Therapies other than individual speech-language intervention can be longer or more frequent. The best way to determine the schedule is to speak directly with the therapist.

What if I can’t reach someone when I call?

CHSL’s therapists do not answer calls when they are providing services/therapy for clients. Please leave a message and we will return your call as soon as possible. It is always helpful to leave both a home and cell or work number and/or times that you will be available over the coming 24 hours. It may take one to two business days to return your call since our therapists may be off-site for therapy appointments.

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